File a Claim

We understand that losing a loved one can be difficult. That’s why at Reliance Standard Life we are committed to making the claim process as quick and efficient as possible for our claimants.

Where to Begin

To start the process, you should report the passing of the annuity contract owner. There are a couple of ways to do this, you may contact our Customer Care Center and speak with a Care Representative or you may email us directly. When you are ready to notify us, please be sure to have the following:

  • RSL contract number
  • Owner’s name and date of birth
  • Date of passing 

Once notification has been made, we will need a completed claim form for each beneficiary. A link to our claim form can be found below.

Access Annuity Death Claim Form

Next steps

Once completed, please return the completed claim form with a copy of the certified death certificate. A list of additional documents we may require are listed in the claim packet on page four.

We are here to help

Remember at any time, should you need help completing our form or have questions about the claim process, you can reach out to us for assistance.

How to reach us
EMAIL TO : [email protected]
FAX TO : 267.256.4713
MAIL TO : Retirement Services Operations - Inforce
Reliance Standard Life Insurance Company
1700 Market Street, Suite 1200
Philadelphia, PA 19103